Privacy Policy for 3D Lipo London

This privacy notice explains how 3D Lipo London handles personal information when you use our website, contact the clinic or arrange a consultation or treatment. It should be read together with any privacy information shown at the point where information is collected.

Who we are

3D Lipo London is based at 82 York Street, London W1H 1QP. You can contact us at info@3dlipolondon.com or on 07763 566 574.

Information we may collect

Depending on how you interact with us, this can include your name, contact details, enquiry or appointment information, information you choose to provide about treatment goals, and health, medication or suitability information where this is needed to assess whether a treatment may be appropriate. The website and hosting systems may also record technical information such as IP address, browser/device information, pages visited and referring pages.

How we use information

We use information to respond to enquiries, arrange and manage consultations and appointments, assess treatment suitability and safety, provide treatment-related administration, keep appropriate business records, protect the website and understand how the website is used. We do not use personal information for a new incompatible purpose without providing further information where required.

Lawful basis and health information

The lawful basis depends on the reason for processing and may include steps connected with providing a service, legitimate interests in running and securing the clinic and website, legal obligations, or consent where consent is required. Health and medication information is more sensitive and is used only where necessary for treatment safety or suitability and where processing is permitted by data protection law.

Cookies and analytics

The website may use essential cookies and analytics or similar technologies to operate the site, understand visits and improve performance. Non-essential cookies should only be used in line with the choices presented to visitors. Browser settings can also be used to manage cookies.

Sharing information

Information may be shared with service providers that help us operate the website, communications, booking or administration, where this is necessary and subject to appropriate safeguards. We may also disclose information where required by law. We do not sell personal information.

How long we keep information

We keep personal information only for as long as it is needed for the purpose for which it was collected, including any legal, regulatory, accounting, dispute-resolution or safety requirements. Retention periods can differ depending on the type of information and the service involved.

Your privacy rights

Depending on the circumstances, UK data protection law can give you rights to ask for access to your personal information, correction of inaccurate information, erasure, restriction, portability, or to object to certain processing. Where processing is based on consent, you can withdraw that consent. These rights are subject to legal conditions and exemptions.

Complaints and questions

Please contact us first if you have a privacy question or concern. You also have the right to complain to the UK Information Commissioner's Office (ICO) about the way your personal information is handled.

Children

Our website and clinic services are not directed at children. If you believe a child has provided personal information through the website without appropriate involvement of a parent or guardian, please contact us.

Changes to this notice

We may update this notice when our website, services or information-handling practices change. The date above shows when this page was last substantively reviewed.

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Technology we offer